Assistant Director of Global Operations
- Job Title: Assistant Director of Global Operations
- Reports To: Director of Global Operations
- Job Status: Open
- Application Deadline: Open until filled
- Type of Position: Permanent Exempt (CDI: Contrat à Durée Indéterminée)
- Duty Locations: Remote in Morocco
Job Overview:
The Assistant Director of Global Operations is a strategic leadership and managerial role reporting directly to the Director of Global Operations. This position is responsible for building and managing global partnerships, overseeing study abroad programs and tours, managing the Global Engagement Grant, and ensuring the seamless execution of all related logistics. Additionally, the role involves writing proposals for faculty-led programs. The ideal candidate is a proactive individual who takes the initiative with limited to no supervision, works effectively toward meeting key performance indicators (KPIs) as set by the leadership team, and is available to work on weekends and holidays when needed. This is a remote position based in Morocco, with potential travel required within the country and internationally.
Key Responsibilities:
Strategic Leadership:
- Collaborate with the leadership team to set and achieve KPIs aligned with organizational goals.
- Take initiative in problem-solving and decision-making to drive operations forward.
Global Engagement and Program Development:
- Manage the Global Engagement Grant, including application processes, funding allocation, and reporting.
- Write compelling proposals for faculty-led programs.
Building Partnerships:
- Establish and manage partnerships with universities to create study abroad opportunities.
- Collaborate with university staff to discuss course syllabi and admission requirements.
- Promote MOBT Global’s programs and tours.
- Represent MOBT Global at fairs, conferences, and other professional events.
Marketing and Outreach:
- Oversee social media accounts and the Global Engagement Newsletter.
- Conduct webinars for faculty and universities to showcase programs and opportunities.
Operational Logistics:
- Vet vendors and local partners to ensure quality and reliability.
- Work closely with the local operations team to maintain the safety and satisfaction of travelers and program participants.
- Lead program orientations and briefings.
- Coordinate with local authorities and embassies to ensure program safety and compliance.
- Update the company website and manage the CRM system for clients and operations.
- Plan and manage the annual Ed-Connect Summit.
Staff and Vendor Management:
- Train and supervise staff and vendors to ensure high standards of service.
- Act as Program Leader when required.
- Perform additional duties as assigned.
Requirements:
- Bachelor’s degree in Business Administration, Information Technology, International Studies, or a related field.
- Fluent to native proficiency in English and French; intermediate to native in Moroccan Arabic.
- Strong understanding of the American college system and culture.
- Excellent writing, communication, and project management skills.
- Proficient with Google Suite and website development tools.
- Highly proactive with the ability to work independently with minimal supervision.
- Flexibility to work on weekends and holidays when required.
Preferred Qualifications:
- Master’s degree in a relevant field.
- International work or study experience.
- Possession of a valid driver’s license.
- Proficiency in Spanish