Privacy Policy

MOBT Global LLC (“MOBT Global,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit mobtglobal.org (the “Site”), apply to or participate in our programs, or otherwise interact with us.

By using the Site or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use the Site or submit your information to us.

1. Who We Are

MOBT Global LLC is a U.S.-based company registered in the State of Ohio. We design and operate private customized tours, faculty-led educational programs for colleges and universities, and summer fellowship programs for high school students across multiple global destinations.

Contact Information: MOBT Global LLC, Email: info@mobtglobal.org

2. Information We Collect

We collect personal information through three main channels:

Information You Provide Directly:

• Contact & Identifying Data: Full name, email address, phone number, and physical mailing address.
• Program Application Data: Academic institution, grade level or year in school, date of birth, passport details, nationality, emergency contact information, dietary restrictions, accessibility needs, and relevant health or medical considerations necessary to plan and run a safe international program.
• Payment Data: Billing information, transaction records, and payment receipts processed in connection with deposits and program fees (see Section 6 below).
• Employment Data: Resumes, cover letters, and professional history submitted through job applications or our careers portal.
• Communications: Messages sent through contact forms, email, client portal interactions, program inquiry signups, and newsletter subscriptions.

Information Collected Automatically:

• Usage Data: Pages viewed, time spent on specific pages, referring URLs, and general browsing behavior collected through cookies and analytics tools.
• Device & Technical Data: IP address, browser type, device identifiers, operating system, and Internet Service Provider (ISP) information.

Information From Third Parties:

We may receive relevant information about you from partner universities, faculty project leaders, high school counselors, or partner organizations referring you to our programs.

3. Children’s and Minors’ Information

Certain MOBT Global initiatives, including our Summer Fellowship Programs, are designed for high school students who are minors (typically ages 15 to 18). For these programs:

• Parental Consent: We collect personal information regarding minor participants (such as academic history, travel document details, emergency contacts, and health/dietary requirements) directly from a parent or legal guardian, or with their verified written consent.
• Agreement: A parent or legal guardian must review and accept our program terms before a minor participant’s application is processed.
• Under 13 Policy: We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that such data has been collected without proper authorization, we will take immediate steps to delete it.
• Parental Access: Parents and legal guardians may contact us at info@mobtglobal.org at any time to review, correct, update, or request the deletion of their child’s information, subject to our recordkeeping obligations in Section 9.

4. How We Use Your Information

We use the information we collect to:

• Process and evaluate program applications and fellowship submissions.
• Plan, coordinate, and execute our global programs, including managing housing, local transportation, site visits, and emergency logistics.
• Communicate with you regarding application status, program updates, flight schedules, or portal account details.
• Process program deposits, installments, and invoices.
• Send informational announcements, webinar invitations (such as International Education Week events), and program updates, which you may opt out of at any time.
• Evaluate employment applications submitted to MOBT Global.
• Improve our website layout, program quality, and user experience.
• Comply with applicable legal, regulatory, and safety obligations.

We do not sell your personal information.

5. How We Share Your Information

We share personal information strictly as needed to deliver our programs and operate our organization:

• Service Providers & Platforms: Third-party platforms that assist our operations, including SuiteDash (our secure client portal and CRM platform), Google Workspace tools (Forms, Sheets, and Apps Script used for intake and processing), and web hosting providers. These partners process data on our behalf under strict confidentiality obligations.
• In-Country Program Partners: Local ground teams, host families, accommodation providers, transportation companies, and community organizations in our destination countries, to the extent required for logistics and participant safety.
• Universities & Faculty Leaders: For university programs, relevant participant information is shared with sponsoring academic institutions and designated faculty leaders.
• Payment Processors: Authorized third-party payment gateways (see Section 6) to handle financial transactions securely.
• Legal & Emergency Disclosures: When required by law or court order, or when we believe disclosure is essential to protect the rights, property, or health and safety of MOBT Global, our travelers, staff, or the public during field emergencies.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of company assets, participant data may be transferred as part of the business assets.

6. Payment Information

Program deposits and tuition fees are processed through secure third-party payment processors like Stripe. MOBT Global does not store full credit card numbers or sensitive payment credentials on our servers. All transactions are handled in compliance with applicable PCI-DSS safety standards.

7. International Data Transfers

Because our programs take place globally, information collected in connection with an itinerary (such as passport copies, emergency contacts, and health forms) will be accessed by our international staff and trusted ground partners in our host destinations. By applying to or participating in an international program, you acknowledge and consent to the transfer of your information outside your home country for these operational purposes.

8. Cookies and Tracking Technologies

Our website utilizes cookies, web beacons, and similar tracking tools to enhance site navigation, analyze traffic patterns, and improve functionality. For comprehensive details on the cookies we use and how to manage your tracking preferences, please refer to our Cookie Policy.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy. This includes retaining records to comply with legal, accounting, tax, or health and safety obligations, as well as resolving potential disputes. Retention periods vary based on the data type and whether an applicant enrolls in a program.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to:

• Access and review the personal information we maintain about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your personal information, subject to mandatory legal recordkeeping obligations.
• Opt out of marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• Withdraw previously provided consent where processing relies on consent (such as minor participant intake forms).

To exercise any of these rights, please email us at info@mobtglobal.org. We will respond to valid requests within a reasonable timeframe.

11. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect personal information against loss, misuse, unauthorized access, or disclosure. We rely on enterprise-grade security protocols built into our core operating tools, including SuiteDash and Google Workspace. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party sites, including university portals, partner organizations, or external resource channels. We are not responsible for the content or privacy practices of external websites, and we encourage you to read their privacy policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operational procedures or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revision. We encourage you to review this policy periodically. Material changes regarding how we handle minors’ information will be communicated directly to parents or legal guardians where practical.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us: