MOBT Global is a U.S.-based organization specializing in designing private, customized tours and educational programs for U.S. colleges and universities. Registered as an LLC in the State of Ohio, our headquarters is located in Cleveland Heights.

Our Mission
MOBT Global is dedicated to improving the quality of life for underserved Moroccans, particularly women and youth, through sustainable development projects. Our programs foster cultural understanding and friendship between local Moroccans and the participants in our cultural tours and educational initiatives.

MOBT Global is insured through Berkshire Hathaway Specialty Insurance Company with Commercial Professional Liability Insurance (Errors & Omissions Insurance), Policy #47-TEO-169391-01.

MOBT primarily operates in Morocco and is currently expanding its global offerings for faculty-led programs. We provide two main services:

– Customized Private Tours in Morocco
– Global Faculty-Led Programs

Our customers mainly come from English-speaking countries, with the following breakdown:

– United States: 92%
– Canada: 3%
– Australia: 2%
– United Kingdom: 1%
– Other: 1%

MOBT Global staff members may be asked to go on business trips within the country. These trips may involve inspecting accommodations or organizing site visits for our faculty-led programs or leisure tours. During travel to these destinations, MOBT Global will cover all transportation, accommodation, and 3 meals a day. Refer to the chart below for the budget limits allowed for spending on accommodations in various Moroccan cities:

Approval Process

Leadership Approval: All business trips must be approved by the leadership team before any arrangements are made. Employees must submit a proposal outlining the purpose, itinerary, and expected outcomes of the trip for review and approval.

Trip Planning

Meetings and Site Visits: Meetings and site visits should be scheduled and confirmed before the start of the trip.

Rental Car Consideration: The need for a rental car will be determined by the leadership team based on the proposed itinerary and logistical requirements.

Preferred Vendor: Car rentals for business trips should be arranged through Budget, our preferred vendor. Please utilize the company’s account when booking rental cars.

Meals: MOBT Global will cover 3 meals per day. Breakfast, Lunch and Dinner. MOBT Global will reimburse up to 50 MAD per meal. Any meals already included (such as breakfast at an accommodation) will not be reimbursed. 

Parking: MOBT Global will reimburse up to 20 MAD per day. 

Tolls: Only tolls that are included in the approved itinerary will be covered by MOBT Global.

Changes to Itinerary

Communication with Leadership: Any changes to the itinerary during the trip must be promptly communicated to the leadership team for approval. This ensures transparency and alignment with company objectives.

Additional Information

Expense Reporting: Employees are required to submit an expense report along with relevant receipts within one week after the completion of the trip for reimbursement. Check the “Expense Reporting Guidelines” above.

Compliance: All business trips must comply with company policies, travel guidelines, and any applicable laws and regulations.

Contact Information

For any inquiries or assistance regarding business trip planning and expenses, please contact info@mobtglobal.org or ask your direct supervisor.

Disclaimer

MOBT Global reserves the right to modify or update these guidelines at any time without prior notice. Employees are encouraged to review the latest version of the Business Trip Process Guidelines before planning any business trips.

All accommodations must be pre-approved by a MOBT Global staff member before placing any travelers in them. The main elements that MOBT focuses on when approving an accommodation are:  

• Safety: All accommodations must be located in a safe neighborhood
• Location: All accommodations must be easily accessible and centrally located 
• Excellent reviews: All accommodations must have excellent ratings on TripAdvisor and Google
• Boutique style: We tend to approve accommodations that offer a distinct personality, intimate experience, and personalized service. Boutique accommodations are great because they provide luxury amenities and unique, modern design. 

The list of approved accommodations can be found here

MOBT Global has developed a process to ensure that all of our trips run smoothly. This process is defined in the following steps:

• Travel Specialists recruit travelers directly through our website or through our third-party partners
• Travel Specialists work closely with travelers to determine their preferred itineraries
• Travelers book their trip with MOBT and pay their deposit
• In-country staff have 72 hours to secure bookings and activities. Travelers have 72 hours to request changes after notification of their accommodations
• Travelers arrive in the country for their trip
• The in-country staff remains available at all times for any traveler’s communication or issues
• Travelers finish the tour and leave the country
• Travel Specialists follow up with travelers on their trip experience and review

MOBT’s official Employment of Record (EOR) partner is RemotePass and they’re the ones who handle all the payroll activities.

For any questions related to payroll or benefits, please contact RemotePass directly at help@remotepass.com

You can also find answers to your questions at RemotePass Help Center

If you want to request time off, please make sure you communicate with your supervisor before proceeding with requesting it through your RemotePass account.

MOBT Global staff can request to make payments to our vendors including hotels, organizations, and transportation via the Payment Request Form.

After the requests are submitted, they will be reviewed for approval. If approved, they will be processed within 48 hours, then you will receive an email with a proof of payment that you can share with the vendor.

MOBT Global will only pay the amount listed on the invoice. Vendors are responsible for their own bank fees if any, MOBT Global will not make an additional payment for bank fees not included in the invoice. MOBT Global Staff must notify vendors of this policy if they’re requesting a wire transfer. MOBT Global will pay Bank fees that are included in the invoice.

MOBT Global Staff must notify vendors that wire transfer can take 5 to 10 business days to be received. 

When you receive an invoice, please make sure it has the following information:

• Our business name must be spelled as follow “MOBT Global”
• Client’s Name
• Date of the service
• Cancelation policy
• The Vendor’s full business name 
• The vendor’s contact information (email and phone number)
• An itemized list with description if applicable
• All invoices must be in a PDF format

Regarding the bank information of the vendor, it must includes the bank name, bank number, bank address, and SWIFT Code.

Budget Sheet for Faculty-Led Programs

*receipt required

  Important: 

• Snacks can be something like bananas, oranges, dry fruits, bags of chips, nuts, etc.
• Please check if anyone has any food allergies before offering any snacks
• MOBT will not cover personal items such as feminine hygiene products, toiletries, gifts, taxis, additional monument visits, train and plane tickets, etc.
• Any cash payments will be reimbursed after submitting an expense report

For any issues or challenges, please contact Yassine Echcherki at yassine@mobtglobal.org

Colors

• MOBT Global Logo – No Slogan
• MOBT Global Logo – With Slogan Black
• MOBT Global Logo – Faculty Led Black
• MOBT Global Logo – Faculty-Led White

• TIS (Tour Information Sheet):
  A final, detailed document shared with leisure travelers. It includes the driver’s information, accommodation details, a detailed itinerary, restaurant recommendations, emergency contacts, and other relevant trip information.

• Leisure Tours:
  Private tours designed for individual clients, couples, families, or groups of friends. These are fully customized and often referred to as Customized Private Tours.

• Faculty-Led Programs:
  Programs designed in partnership with educational institutions, where faculty members lead students on academic and cultural travel experiences abroad.

• Mastersheet:
  A comprehensive internal spreadsheet containing all booking information for each client, including accommodations, meals, activities, and other services. It covers both leisure tours and faculty-led programs.

• Trip Plan:
  The client-facing itinerary that provides a clear overview of the traveler’s day-to-day schedule, accommodations, and activities. It’s typically shared in advance to help clients understand the flow of their trip.

• Program Document:
  A detailed document created for faculty-led programs. It is similar to the TIS but includes additional elements such as program objectives, rooming lists, site visit details, the emergency action plan, and important contact information.

• Proforma Invoice:
  A preliminary invoice that outlines the estimated costs for a group reservation or event before final confirmation or payment. It typically includes projected charges for accommodations, meals, meeting space, taxes, and other services. It is used primarily for budgeting, internal approvals, or customs documentation, and is not a request for payment.

• MyMOBT Global:
  Our internal portal that hosts our project management system, CRM (Customer Relationship Management), dashboards, and invoicing tools. It’s the central hub for organizing and managing all programs and client interactions.

• Study Abroad Programs:
  These are academic programs in which U.S. college students travel abroad to pursue their education temporarily. The students are typically non-degree-seeking at the host institution. The goal is to study at a host university for a semester or two and then transfer the academic credits earned back to their home university in the United States.

• Global Engagement: At MOBT Global, Global Engagement refers to our commitment to fostering meaningful international connections through education abroad. It includes building inclusive and ethical partnerships, supporting faculty-led initiatives, promoting intercultural learning, and ensuring that both students and host communities benefit from global exchange experiences.

• Global Engagement Grant:
  The Global Engagement Grant is a funding opportunity offered by MOBT Global to support faculty and study abroad staff at U.S. universities. The grant helps offset the cost of participating in international site visits, professional development programs, or collaborative travel initiatives. Its goal is to strengthen global partnerships, encourage program development, and expand access to meaningful education abroad experiences.

• Global Engagement Newsletter: A monthly publication by MOBT Global that shares general information about studying abroad, updates on faculty-led programs, and organizational news. Each issue may include special highlights such as new team members, major announcements like the launch of Global Engagement Grants, and other relevant updates. The primary audience for this newsletter is faculty and study abroad administrators at U.S. universities.

• Memorandum of Understanding (MoU):
  An MoU is a formal agreement between MOBT Global and a partner institution that outlines the terms and expectations of collaboration. While not legally binding, it reflects a shared commitment to work together—typically in the context of study abroad or faculty-led programs. The MoU may include details such as the scope of the partnership, responsibilities of each party, duration of the agreement, and procedures for program development, credit transfer, and student support.

Please access MOBT Global Letterhead here.

Important Note: All documents created must be in the MOBT Global letterhead.

Milestone Service Awards

Eligibility: Full-time employees upon reaching the following service milestones:

• 2 Years: $200 USD
• 3 Years: $300 USD
• 5 Years: $500 USD
• 7 Years: $700 USD
• 10 Years: $1,000 USD

Important Note: Awards are disbursed based on active employment at the time of the milestone and contingent on company performance.

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Staff Annual R&R Program

Eligibility: All full-time employees who reach their annual work anniversary.

Details:

• A 2-night getaway in Tangier, Agadir, or Marrakech at pre-selected accommodations
• Includes breakfast, hotel rate, and city taxes
• Must be scheduled in July, August, November, or January
• One guest may join the employee

Important Note: Subject to availability and workload. Must be used within the calendar year earned.

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Performance-Based Annual Bonus

Eligibility: Full-time employees who have completed at least 6 months of continuous service during the calendar year.

Details:

A bonus distributed at the end of the year

Amount varies depending on how well the business performs

Important Note:

All employee appreciation programs are contingent on the overall financial health and performance of the business. While we strive to recognize and reward our team consistently, the company reserves the right to pause, modify, or discontinue these programs based on operational needs and annual evaluations.