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Company Overview
About MOBT Global
MOBT Global is a US based organization specializing in designing private, customized tours and educational programs for US colleges and universities. We are registered as an LLC in the State of Ohio.
Our mission
The mission of MOBT Global is to build lasting cross cultural friendships and enhance the quality of life in local communities through sustainable development. We believe that by creating immersive educational programs and private tours, we can support local initiatives while providing our participants with a deeper, more authentic understanding of the world.
Insurance and liability
MOBT Global is officially insured through Berkshire Hathaway Specialty Insurance Company with Commercial Professional Liability Insurance (Errors and Omissions Insurance), under Policy #47 TEO 169391 01.
Our services
MOBT Global operates in 14 global destinations and continues to expand. We provide two core services:
- Customized Private Tours — offered across all 14 global destinations.
- Global Faculty Led Programs — exclusively available in Morocco, Spain, and Portugal.
Current destinations:
- Costa Rica
- France
- Germany
- Ireland
- Italy
- Japan
- Jordan
- Morocco
- Portugal
- South Africa
- South Korea
- Spain
- Taiwan
- Vietnam
Our primary customer base comes from English speaking countries, including the United States, Canada, the United Kingdom, and Australia.
Expense Reporting Guidelines
All purchases require pre-approval from the MOBT executive team. Pre-approval requests must be submitted directly to info@mobtglobal.org.
- Reimbursement submissions: if a reimbursement is required, submit your request through your RemotePass portal and include the appropriate receipt.
- Document storage: every expense must be accompanied by an official receipt, uploaded to both the appropriate project folder in Google Drive and the MyMOBT portal.
- Trusted vendors: purchases must be made exclusively through trusted vendors and suppliers. Always confirm the vendor with the executive team before proceeding.
- Payment method: all approved corporate purchases should be made using the MOBT Global business credit card unless an alternative method is explicitly approved.
Staff Travel Guidelines
MOBT Global staff members may be requested to travel for industry conferences or site evaluations — inspecting prospective accommodations and organizing operational site visits for faculty led programs or private customized tours. MOBT Global covers all transportation, accommodation, and 3 meals per day.
Approval process
- Leadership approval: all business trips must be fully approved by the leadership team before any travel arrangements are made. Submit a comprehensive proposal outlining the purpose, itinerary, and expected strategic outcomes for executive review.
Trip planning
- Meetings and site visits: must be scheduled and officially confirmed before the trip starts.
- Rental car: leadership determines necessity based on your itinerary. Approved rentals must go through Budget, our preferred corporate vendor, using the company’s corporate account.
- Meals: 3 meals per day are covered (breakfast, lunch, dinner). Meals already included in your logistics (e.g. a complimentary hotel breakfast) are not eligible for reimbursement. Current reimbursement rates are in the resource directory.
- Parking: may be covered if justified, depending on destination and venue.
- Tolls: only tolls explicitly included in your approved itinerary are covered.
Changes to itinerary
Any adjustments made during the trip must be promptly communicated to the leadership team for immediate approval, to keep full transparency and alignment with company objectives.
Additional information
- Expense reporting: submit a completed expense report with all receipts within one week of trip completion to receive reimbursement. See Expense Reporting Guidelines.
- Compliance: all business travel must comply with company policy, internal travel guidelines, and local laws and regulations.
Questions about business trip planning or corporate expenses: info@mobtglobal.org or your direct supervisor.
Travelers and Students Accommodation Booking Guidelines
All accommodations must be vetted and pre-approved by an MOBT Global staff member before placing any traveler or student group in them.
- Safety: located in a demonstrably safe, secure neighborhood.
- Location: easily accessible, safe for walking, and centrally located.
- Excellent reviews: must maintain excellent ratings on both TripAdvisor and Google.
- Boutique style for private travelers: for customized private tours, prioritize properties with distinct personality, intimate guest experience, and personalized service.
Traveler’s Trip Cycle
MOBT Global utilizes a structured lifecycle process to ensure that all private and customized tours run smoothly.
- Recruitment Travel Specialists recruit travelers directly through our official website or via verified third party partners.
- Consultation Travel Specialists work closely with travelers to customize and determine their preferred itineraries.
- Booking Travelers book their trip with MOBT Global and securely pay their initial deposit.
- In country confirmation In-country staff have a strict 72 hour window to secure all local bookings, lodging, and activities. Travelers likewise have a 72 hour window to request modifications after being notified.
- Arrival Travelers arrive in the destination country to begin their tour.
- On site support In-country staff remain active and available at all times to handle traveler communications, questions, or logistics.
- Departure Travelers complete their structured tour and depart the host country.
- Follow up Travel Specialists follow up with clients to evaluate their trip experience and collect official feedback reviews.
Employee Payroll & Benefits
MOBT Global’s official Employer of Record (EOR) partner is RemotePass. They manage all human resources and payroll activities for our global team.
- Support inquiries: for questions on payroll, local tax compliance, or benefits, contact RemotePass directly at help@remotepass.com.
- Self service: documentation and answers to common platform questions are in the RemotePass Help Center.
- Time off requests: communicate with and receive approval from your direct supervisor before submitting the request through your RemotePass account.
- Personal errands policy: if personal tasks or errands take more than 2 hours during regular business hours, you must submit an official time off request.
Invoice Payment Requests
MOBT Global staff can request payments to vendors — hotels, partner organizations, transportation companies — using the official Payment Request Form.
- Processing timeline: once submitted, requests are reviewed by management. If approved, payments are processed within 48 hours, followed by a confirmation email with proof of payment to share with the vendor.
- Vendor bank fees: MOBT Global pays only the exact invoice amount. Vendors are responsible for their own incoming bank fees unless explicitly included in the original invoice — notify vendors of this policy proactively for wire transfers.
- Transfer timeline: international wire transfers can take 5 to 10 business days to clear.
Mandatory invoice verification checklist
- Business name spelled exactly as “MOBT Global”
- The client or group name
- The exact date of the rendered service
- The vendor’s explicit cancellation policy
- The vendor’s full legal business name
- The vendor’s direct contact information (email and phone)
- An itemized list detailing all services
- Saved and submitted in PDF format
Required vendor banking details
- Official bank name
- Account number
- Physical bank address
- SWIFT or BIC code
Faculty Led Program Budget Information
Baseline figures for faculty led programs operating in Morocco. For budgets involving other countries, contact the Senior Director of Global Operations and Initiatives at yassine@mobtglobal.org.
| Expense item | Baseline amount (MAD) | Operational notes |
|---|---|---|
| Restaurant tip | 50 MAD | Allocated amount per server |
| Concierge tip | 100 MAD | Allocated when loading and unloading group luggage |
| Bus driver tip | 100 MAD | Allocated per day, per driver |
| Tour guide tip | 200 MAD | Allocated for the entire group, per guide |
| Professional guest speaker | 750 MAD | Direct compensation amount per hour |
| Moroccan student guest speaker | 250 MAD | Direct compensation amount per hour |
| Group snacks | Variable | Determined and finalized during planning |
| Bottled water | Variable | Determined and finalized during planning |
| Monument visits | Variable | Determined and finalized during planning |
Important program rules
- Snack selection: approved snacks typically include local fresh fruit (bananas, oranges), dried fruits, nuts, and individual bags of chips.
- Dietary safety: actively verify whether any student or faculty traveler has severe food allergies before purchasing or offering group snacks.
- Non covered expenses: MOBT Global will not cover personal items — feminine hygiene products, individual toiletries, personal gifts, private taxis, unapproved monument visits, or personal train/plane tickets.
- Cash reimbursements: authorized cash payments made out of pocket are reimbursed immediately after the post-trip expense report is filed and approved.
Logistical issues or budget variances: yassine@mobtglobal.org.
Branding, Logos & Letterhead
To maintain visual consistency across corporate media, marketing assets, and internal documentation, always use the official palette and assets below.
Official color palette
Logo variants
Download approved assets from the asset vault (link pending):
Letterhead
Access the official corporate template repository to use the MOBT Global letterhead.
MOBT Global Corporate Jargon
Our internal team uses a specific set of operational terms to ensure precise communication across our global offices.
- Tour Information Sheet (TIS)
- A comprehensive document shared directly with leisure travelers prior to departure. Contains driver details, confirmed accommodation profiles, a daily itinerary, local restaurant recommendations, and emergency contact channels.
- Leisure Tours
- Private, tailor-made travel packages designed for individual clients, couples, families, or small private groups. Fully customized, also referred to as Customized Private Tours.
- Faculty Led Programs
- Academic and cultural immersion travel experiences designed with higher education institutions, where university faculty accompany and lead student cohorts abroad.
- Mastersheet
- The central internal spreadsheet containing all master booking data for each active client and group. Tracks real time information for accommodations, meals, activities, and local services.
- Trip Plan
- The polished, client-facing overview itinerary. Provides a scannable breakdown of the day-to-day schedule, confirmed accommodations, and activities.
- Program Document
- A detailed operational document for faculty led programs, including learning objectives, student rooming lists, site visit data, the emergency action plan, and university contact protocols.
- Proforma Invoice
- A preliminary, non-binding invoice outlining estimated costs for a group reservation, program, or corporate event before final confirmation or payment. Used for budgeting, approvals, or customs verification — not a request for payment.
- MyMOBT Global
- Our secure, centralized internal portal — project management system, CRM databases, corporate dashboards, and financial invoicing tools. The primary hub for worldwide operations.
- Study Abroad Programs
- Formal academic arrangements where US college students travel internationally for coursework, typically non-degree seeking at the host institution, transferring earned credits back home.
- Global Engagement
- Our core institutional commitment to deep, ethical cross-border connections through international education — inclusive partnerships, faculty initiatives, intercultural literacy, and mutually beneficial exchange.
- Global Engagement Grant
- A competitive funding opportunity for faculty members and study abroad administrators at US universities, offsetting the cost of site visits, workshops, or collaborative travel initiatives.
- Global Engagement Newsletter
- Our official monthly publication for faculty members and study abroad administrators — industry insights, operational updates, and organization announcements.
- Memorandum of Understanding (MoU)
- A formal, non-binding agreement between MOBT Global and a partner institution outlining shared framework, terms, and mutual expectations — study abroad pathways, credit transfer, and student support.
Emergency Preparedness and Response Certification (EPR)
MOBT Global’s mandatory safety training and compliance program for all internal team members and on-site staff. It establishes standard operational protocols and equips staff with the critical safety knowledge, logistical frameworks, and crisis management skills required to protect the safety and wellbeing of our travelers.
As an essential requirement of the MOBT Global team, the EPR certification ensures that every Program Leader and Program Assistant is prepared to evaluate risks, manage communication channels during unexpected events, and execute immediate, effective responses to any health, safety, or environmental emergency that may arise during our international programs.
MOBT Global Team Knowledge Check
A required annual quiz that all team members must complete. It covers our core company offerings, operational systems, financial regulations, and communication policies.
This yearly check ensures our global team remains perfectly aligned, maintains our high standards of operational compliance, and continues to deliver seamless travel and educational experiences across all of our destinations.
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